Refund policy
Try WORAKA™ Risk-Free for 30 Days
We’re confident you’ll love your purchase. But if for any reason you’re not completely satisfied, you can return it within 30 days for a full refund. No stress, no hassle.
Our 30-Day Guarantee
Order your item
Try it at home
Love it — or return it for a refund
Simple as that.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
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In the same condition that you received it
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Unused and in its original packaging
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Accompanied by proof of purchase
To start a return, simply email us at:
Please include your order number and the reason for the return.
If your return is approved, we will provide you with detailed instructions on how to send your item back.
Items returned without prior authorization will not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If your item is defective, damaged, or incorrect, contact us immediately at:
We’ll evaluate the issue quickly and make it right.
Exchanges
The fastest way to get the item you want is to return the original item.
Once your return is approved, you can place a new order.
Non-Returnable Items
Some items cannot be returned, including:
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Personal care products
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Perishable goods
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Custom or personalized items
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Hazardous materials
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Gift cards
If you’re unsure whether your item qualifies, contact us before requesting a return.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note that banks and payment providers may take additional time to complete the transaction.
If more than 15 business days have passed since your refund was approved, contact us at:
European Union Customers
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
The item must be unused, in its original packaging, and accompanied by proof of purchase.
To exercise this right, contact: